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We have excellent processes, people, products and services aligned with a comprehensive and active Warranty System.
Susin Francescutti guarantees a warranty period for manufacturing and/or material defects of 180 days; 90 days in accordance with the CDC (Consumer Protection Code) and an additional 90 days from the date of the invoice issued by the distributor or retailer, for the end customer.
If it is necessary to carry out a Warranty Request (SG), contact the Distributor/Retailer who sold the part. He will know the procedures for creating the SG in the system.
In addition to the warranty, count on our After-Sales department to help you with your questions about the application of our products and good assembly practices.